It's fair to say, the case has had a good deal of wear, and it's certain to have saved the phone a couple of times, when I've inadvertently dropped the phone on the floor.

That said, I was a bit surprised at the fact the covering of the case has worn thin, or even through in places. So I rang the company today to see what my options were.

I'm very pleased to say they've invited me to return the item to them and that they will send me a replacement.

Now that's what I call a great customer experience... Here's hoping I'm not disappointed.